Managers in customer and personal services

Managers in customer and personal services

NOC
60040

manage services such as dry cleaning, hairdressing, and residential cleaning. They may also manage non-vocational schools in driving, languages, music, dance, art, cooking or fashion.

Quick facts

3-Year Outlook

Very Limited
Very Limited

3-Year Job Openings

38
 

Median Hourly Wage

$26.36
$17.70
Low
$49.63
High

Average Salary

$54,000
 

Typically Required

College or apprenticeship

Employed

428
 
Job details

Full NOC Description

Managers in customer and personal services provide services such as dry cleaning, hairdressing or residential cleaning. This group also includes managers of schools that provide non-vocational instruction in driving, languages, music, dance, art, cooking or fashion.

Main Duties

This group performs some or all of the following duties:
 

  • Plan, organize, direct, control and evaluate the operations of an establishment providing services such as dry cleaning, hairdressing or residential cleaning, or a school providing non-vocational instruction in driving, languages, music, dance, art, cooking or fashion
  • Establish or implement policies and procedures for staff
  • Plan and control budget and inventory
  • Respond to inquiries or complaints and resolve problems
  • Manage contracts for advertising or marketing strategies
  • Hire, train and supervise staff.

Also Known As

  • barber shop manager
  • car wash manager
  • cooking school manager
  • driving school manager
  • dry cleaning service manager
  • hairdressing salon manager
  • pest control service manager
  • residential cleaning service manager
  • septic tank service manager
  • spa manager
  • window washing service manager
Requirements

Employment Requirements

  • Completion of secondary school is usually required.
  • A college diploma or vocational certificate in the subject of instruction may be required.
  • One to three years of experience in the service being offered are usually required.

Provincial Regulation

Not Provincially Regulated

Employment by Sex

The following graph shows the percentage of men and women working in this occupation in New Brunswick.

Data legend

52.7%
Female
47.3%
Male
Employment by age

The following graph shows the breakdown of all persons working in this occupation in New Brunswick by age group.

Data legend

2.2%
15-24
14.1%
25-34
29.3%
35-44
30.4%
45-54
20.7%
55-64
3.3%
65+
Employment by highest level of education

The following graph shows the breakdown of all persons working in this occupation in New Brunswick by highest level of education achieved.

Data legend

5.4%
No Certificate, Diploma or Degree
38.0%
High School, Diploma or Equivalent
8.7%
Apprenticeship or Trades Certificate or Diploma
33.7%
College or University Below Bachelor Level
14.1%
University - Bachelor Level or Above
Employment by Industry

The following graph shows the industry groups in which the largest shares of persons working in this occupation in New Brunswick are employed. Small percentages for all top three industry groups may suggest employment for this occupation is widely distributed amongst many industry groups.

Data legend

41.3%
Other services (except public administration)
27.2%
Administrative and support, waste management and remediation services
6.5%
Educational services
25.0%
All Other Industries
Employment by Economic Regions

The following graph shows the breakdown of all persons employed in this occupation in New Brunswick by which economic region they reside in.

Data legend

11.80%
Northeast
35.50%
Southeast
19.40%
Southwest
23.70%
Central
9.70%
Northwest
Province of New Brunswick Economic Regions

Economic Regions

The following map displays New Brunswick’s five economic regions. An economic region (ER) is a grouping of counties, created as a standard unit for analysis of regional economic activity across Canada.

Annual Average Salary by Economic Regions

The following graph shows the average salary of all persons employed in this occupation in each of New Brunswick’s five economic regions.

Data legend

$52,000
Northeast
$46,000
Southeast
$70,000
Southwest
$56,000
Central
N/A
Northwest
Province of New Brunswick Economic Regions

Economic Regions

The following map displays New Brunswick’s five economic regions. An economic region (ER) is a grouping of counties, created as a standard unit for analysis of regional economic activity across Canada.

Hourly Median Wages by Economic Regions

The following represents the median hourly wage of all persons employed in this occupation in each of New Brunswick’s five economic regions.

No Data Available

Southeast

$26.64
$16.78
Low
$49.10
High

Southwest

$26.24
$18.09
Low
$47.21
High

Central

$27.03
$18.26
Low
$49.08
High

Northwest

$25.62
$16.69
Low
$47.53
High
Salary

The following shows the average salary of everyone who worked full-time and year-round in this occupation across each of the Atlantic Provinces and nationally.

New Brunswick

$54,000

Newfoundland

$61,000

Prince Edward Island

$84,000

Nova Scotia

$56,800

Canada

$57,000
Employment Outlook

The following represents the number of job openings that are expected to occur in this occupation over the next three and ten years respectively, broken down by openings expected to result from growth (“new jobs”) and openings expected to result from attrition (death and retirements).

Three Year Outlook

Total Openings: 3-Year

38
 

New Jobs: 3-Year

11
 

Retirements/Deaths: 3-Year

28
 

Ten Year Outlook

Total Openings: 10-Year

148
 

New Jobs: 10-Year

33
 

Retirements/Deaths: 10-Year

114