Occupational Profiles

This group performs some or all of the following duties:
 

• Design, develop, test, implement and oversee IT systems
• Collect and analyze data to identify areas for improvement within an organization's IT infrastructure
• Review existing IT systems and internal processes
• Develop, implement and apply policies and procedures throughout the software development life cycle to maximize the efficiency, effectiveness and overall quality of software products and information systems, and to ensure that all systems and processes meet organization standards and user requirements
• Develop quality assurance procedures and tests for the development and improvement of new and existing systems
• Identify, analyze and document discrepancies and ensure that appropriate adjustments are made
• Perform preventive maintenance tasks on computer systems.

• A bachelor's degree in computer science, computer systems engineering, software engineering, business administration or a related discipline or completion of a college program in computer science is usually required.
• Experience as a computer programmer is usually required.
• Certification or training provided by software vendors may be required by some employers.
• A professional certification such as Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Certified Internal Auditor (CIA) or another related information technology (IT) designation.