Supervisors - general office and administrative support workers

Supervisors - general office and administrative support workers

NOC
12010

- Supervisors, general office and administrative support workers

oversee and coordinate the activities of office support workers, receptionists, data entry clerks and other administrative support staff.

Quick facts

3-Year Outlook

Good
Good

3-Year Job Openings

56
 

Median Hourly Wage

$25.96
$15.00
Low
$43.75
High

Average Salary

$72,000
 

Typically Required

College or apprenticeship

Employed

315
 
Job details

Full NOC Description

Supervisors of general office and administrative support workers supervise and coordinate the activities of workers in the following minor groups: Office support and court services occupations (1410) and Survey, statistical and data entry occupations (1411). They are employed throughout the public and private sectors.

Main Duties

This group performs some or all of the following duties:
 

  • Coordinate, assign and review the work of clerks engaged in the following duties:
    word processing; record keeping and filing; operating telephones and switchboards; data entry; desktop publishing; and other activities involving general office and administrative skills
  • Establish work schedules and procedures and co-ordinate activities with other work units or departments
  • Resolve work-related problems and prepare and submit progress and other reports
  • Train workers in job duties, safety procedures and company policies
  • Requisition supplies and materials
  • Ensure smooth operation of office equipment and machinery, and arrange for maintenance and repair work
  • May perform the same duties as workers supervised.

Also Known As

  • clerical supervisor
  • data entry supervisor
  • filing clerks supervisor
  • hospital admitting clerks supervisor
  • personnel clerks supervisor
  • records office supervisor
  • registry supervisor
  • switchboard operators supervisor
Requirements

Employment Requirements

  • Completion of secondary school is required.
  • Completion of college courses related to area supervised is usually required.
  • Experience in the occupation supervised is usually required.

Provincial Regulation

Not Provincially Regulated

Employment by Sex

The following graph shows the percentage of men and women working in this occupation in New Brunswick.

Data legend

55.7%
Female
44.3%
Male
Employment by age

The following graph shows the breakdown of all persons working in this occupation in New Brunswick by age group.

Data legend

2.8%
15-24
15.5%
25-34
26.8%
35-44
29.6%
45-54
21.1%
55-64
4.2%
65+
Employment by highest level of education

The following graph shows the breakdown of all persons working in this occupation in New Brunswick by highest level of education achieved.

Data legend

1.4%
No Certificate, Diploma or Degree
28.2%
High School, Diploma or Equivalent
4.2%
Apprenticeship or Trades Certificate or Diploma
36.6%
College or University Below Bachelor Level
29.6%
University - Bachelor Level or Above
Employment by Industry

The following graph shows the industry groups in which the largest shares of persons working in this occupation in New Brunswick are employed. Small percentages for all top three industry groups may suggest employment for this occupation is widely distributed amongst many industry groups.

Data legend

29.6%
Public administration
19.7%
Health care and social assistance
8.5%
Transportation and warehousing
42.3%
All Other Industries
Employment by Economic Regions

The following graph shows the breakdown of all persons employed in this occupation in New Brunswick by which economic region they reside in.

Data legend

8.50%
Northeast
35.20%
Southeast
26.80%
Southwest
16.90%
Central
12.70%
Northwest
Province of New Brunswick Economic Regions

Economic Regions

The following map displays New Brunswick’s five economic regions. An economic region (ER) is a grouping of counties, created as a standard unit for analysis of regional economic activity across Canada.

Annual Average Salary by Economic Regions

The following graph shows the average salary of all persons employed in this occupation in each of New Brunswick’s five economic regions.

Data legend

N/A
Northeast
$58,000
Southeast
$80,000
Southwest
$64,000
Central
$92,000
Northwest
Province of New Brunswick Economic Regions

Economic Regions

The following map displays New Brunswick’s five economic regions. An economic region (ER) is a grouping of counties, created as a standard unit for analysis of regional economic activity across Canada.

Hourly Median Wages by Economic Regions

The following represents the median hourly wage of all persons employed in this occupation in each of New Brunswick’s five economic regions.

Northeast

$28.33
$21.77
Low
$37.02
High

Southeast

$25.96
$15.00
Low
$43.75
High

Southwest

$29.04
$21.53
Low
$39.41
High

Central

$25.36
$20.49
Low
$33.62
High
No Data Available
Salary

The following shows the average salary of everyone who worked full-time and year-round in this occupation across each of the Atlantic Provinces and nationally.

New Brunswick

$72,000

Newfoundland

$92,000

Prince Edward Island

$56,000

Nova Scotia

$62,400

Canada

$75,400
Employment Outlook

The following represents the number of job openings that are expected to occur in this occupation over the next three and ten years respectively, broken down by openings expected to result from growth (“new jobs”) and openings expected to result from attrition (death and retirements).

Three Year Outlook

Total Openings: 3-Year

56
 

New Jobs: 3-Year

22
 

Retirements/Deaths: 3-Year

34
 

Ten Year Outlook

Total Openings: 10-Year

164
 

New Jobs: 10-Year

39
 

Retirements/Deaths: 10-Year

125