Telecommunications installation and repair workers

Telecommunications installation and repair workers

NOC
7246

Install, and repair telephones and telecommunications equipment related to the transmission and processing of voice, video and other data over media such as fibre optics, radio and satellite.

Quick facts

3 Year Outlook

Fair
Fair

3 Year Job Openings

45
 

Median Hourly Wage

$32.69
$20.56
Low
$38.46
High

Median Salary

$65,149
 

Typically Required

College or apprenticeship

Employed

382
 

% Working Full Time

99%
 

% Working Full Year

84%
 
Job details

Full NOC Description

Telecommunications installation and repair workers install, test, maintain and repair telephones, telephone switching equipment and telecommunications equipment related to transmission and processing of voice, video signals and other data over a variety of media including fibre optics, microwave, radio and satellite. They are employed by telephone and other telecommunications transmission services establishments.

Main Duties

Telephone installers and repairers perform some or all of the following duties:

  • Install, arrange, remove and maintain telephone equipment, wiring and associated hardware
  • Test installed telephone systems to locate transmission faults
  • Repair or replace defective and damaged telephones, wire and associated equipment.

Switch network installers and repairers perform some or all of the following duties:

  • Install electromechanical, analog and digital trunking systems, circuits and equipment in telecommunications central offices and switching centres
  • Inspect and test trunking systems, circuits and equipment
  • Analyze test results and adjust, change or repair switching system, network, associated equipment and software.

Telecommunications service testers perform some or all of the following duties:

  • Operate computerized testing systems to conduct service tests on customer lines and equipment
  • Determine the nature, cause and location of service trouble
  • Dispatch appropriate repair personnel
  • Complete test reports and maintain test and service records
  • May assist repair personnel to test lines, circuits and systems, isolate and clear cable faults and verify records.

Telecommunications equipment technicians perform some or all of the following duties:

  • Install, remove and maintain various telecommunications equipment and related systems such as telex and facsimile machines, teletypewriters, mobile radios, cellular telephones, pagers and other telecommunications equipment
  • Configure operating systems and install software for access to the Internet
  • Inspect and test operation of telecommunications equipment
  • Diagnose and locate equipment faults, and adjust, replace or repair telecommunications equipment.

Also Known As

  • apprentice communication electrician - switching
  • cellular telephone technician
  • exchange tester - telecommunications
  • mobile radio installer
  • private branch exchange (PBX) installer
  • switch network installer and repairer
  • telecommunications equipment technician
  • telephone communication technician
  • telephone installer
  • telephone line and station installer
Requirements

Employment Requirements

  • Completion of secondary school is required.
  • Telephone and switch network installers and repairers require completion of an apprenticeship program ranging from three to four years or A combination of over three years work experience in the trade and some high school, college or industry related courses.
  • Telecommunications equipment technicians usually require completion of a college electrical and electronics program and several months of on-the-job training or Completion of a three- or four-year apprenticeship training program.
  • Trade certification for communication technicians is available, but voluntary, in Nova Scotia, Alberta, British Columbia, the Northwest Territories and Nunavut.
  • Experience as an installer and repairer (telephone and switch network) is usually required for service testers.

Provincial Regulation

Not Provincially Regulated

Employment by Sex

The following graph shows the percentage of men and women working in this occupation in New Brunswick.

Data legend

7.2%
Female
92.8%
Male
Employment by age

The following graph shows the breakdown of all persons working in this occupation in New Brunswick by age group.

Data legend

4.7%
15-24
22.4%
25-34
34.1%
35-44
28.2%
45-54
10.6%
55-64
0.0%
65+
Employment by highest level of education

The following graph shows the breakdown of all persons working in this occupation in New Brunswick by highest level of education achieved.

Data legend

0.0%
No Certificate, Diploma or Degree
31.0%
High School, Diploma or Equivalent
4.8%
Apprenticeship or Trades Certificate or Diploma
44.1%
College or University Below Bachelor Level
20.2%
University - Bachelor Level or Above
Employment by Industry

The following graph shows the industry groups in which the largest shares of persons working in this occupation in New Brunswick are employed. Small percentages for all top three industry groups may suggest employment for this occupation is widely distributed amongst many industry groups.

Data legend

69.9%
Information and cultural industries
7.2%
Construction
3.6%
Utilities
19.3%
All Other Industries
Employment by Economic Regions

The following graph shows the breakdown of all persons employed in this occupation in New Brunswick by which economic region they reside in.

Data legend

7.10%
Northeast
38.10%
Southeast
22.60%
Southwest
22.60%
Central
9.50%
Northwest
Province of New Brunswick Economic Regions

Economic Regions

The following map displays New Brunswick’s five economic regions. An economic region (ER) is a grouping of counties, created as a standard unit for analysis of regional economic activity across Canada.

Annual Median Salary by Economic Regions

The following graph shows the median salary of all persons employed in this occupation in each of New Brunswick’s five economic regions.

Data legend

$67,987
Northeast
$66,830
Southeast
$58,501
Southwest
$68,389
Central
$58,021
Northwest
Province of New Brunswick Economic Regions

Economic Regions

The following map displays New Brunswick’s five economic regions. An economic region (ER) is a grouping of counties, created as a standard unit for analysis of regional economic activity across Canada.

Hourly Median Wages by Economic Regions

The following represents the median hourly wage of all persons employed in this occupation in each of New Brunswick’s five economic regions.

No Data Available

Southeast

$32.69
$20.56
Low
$38.46
High

Southwest

$32.69
$20.56
Low
$38.46
High

Central

$32.69
$20.56
Low
$38.46
High
No Data Available
Salary

This following represents the median salary of all persons employed in this occupation compared to the median salary of workers employed in this occupation that work full-time year-round.

All Workers Employed in this Occupation

$65,149

Workers Employed Full-time, Full-year

$66,665

This following represents the median salary of persons employed in this occupation across each of the Atlantic Provinces and nationally.

New Brunswick

$65,149

Newfoundland

$62,715

Prince Edward Island

$49,639

Nova Scotia

$63,749

Canada

$58,477
Employment Outlook

The following represents the number of job openings that are expected to occur in this occupation over the next three and ten years respectively, broken down by openings expected to result from growth (“new jobs”) and openings expected to result from attrition (death and retirements).

Three Year Outlook

Total Openings: 3 Year

45
 

New Jobs: 3 Year

2
 

Retirements/Deaths: 3 Year

44
 

Ten Year Outlook

Total Openings: 10 Year

191
 

New Jobs: 10 Year

47
 

Retirements/Deaths: 10 Year

147