Support occupations in accommodation, travel and facilities set-up

Support occupations in accommodation, travel and facilities set-up

NOC
6721

- Support occupations in accommodation, travel and facilities set-up services

Include bellhops, luggage porters, those who clean passengers’ rooms aboard ships and trains, and those who set up booths, equipment and exhibits in hotels or conference centres.

Quick facts

3 Year Outlook

Undetermined
Undetermined

3 Year Job Openings

6
 

Median Hourly Wage

N/A

Median Salary

$15,565
 

Typically Required

On-the-job training

Employed

77
 

% Working Full Time

77%
 

% Working Full Year

69%
 
Job details

Full NOC Description

This unit group includes workers who carry hotel guests' luggage and escort guests to their rooms, carry travellers' luggage at airports, in railway stations and aboard ships, clean and maintain public areas and passengers' rooms aboard ships and trains, and set up rooms and associated furnishings, commercial displays, exhibits, equipment and booths in facilities and establishments. They are employed by hotels, conference centres, retail establishments, passenger transport companies and throughout the private and public sectors.

Main Duties

The following is a summary of main duties for some occupations in this unit group:
Guest service attendants

  • Carry luggage for hotel guests, escort incoming guests to their rooms
  • Check rooms to ensure they are in order
  • Offer information regarding features of rooms, services of hotel and points of interest
  • Assist guests with special needs
  • Attend to group arrivals and departures
  • Receive and deliver items and messages for guests
  • Handle guest complaints and requests and maintain luggage storage areas.

Baggage porters

  • Convey travellers' luggage at railway stations and airports by hand or hand truck and arrange for ground transportation.

Ship attendants

  • Serve food and beverages, clean cabins, make beds and wash dishes
  • Carry luggage for passengers aboard ships.

Train service attendants

  • Set and clear tables in dining cars, serve food and beverages, clean sleeping cars and maintain washroom supplies
  • Ensure customer satisfaction and comfort.

Facilities workers

  • Set-up, install, reconfigure, relocate and dismantle temporary partitions and furnishings of rooms
  • Assemble, rotate and disassemble window displays, showcases and signage according to floor plans or instructions
  • Assist with installation of audiovisual equipment and help in resolving problems during use
  • May perform minor repairs on installations and routine maintenance of audiovisual equipment.

Also Known As

  • baggage porter
  • banquet porter
  • bellhop
  • cruise line passenger attendant
  • facilities porter
  • hotel doorkeeper
  • hotel guest services attendant
  • luggage attendant
  • room flipper
  • showcase installer
  • train service attendant
Requirements

Employment Requirements

  • Some secondary school education may be required.

Provincial Regulation

Not Provincially Regulated

Employment by Sex

The following graph shows the percentage of men and women working in this occupation in New Brunswick.

Data legend

21.4%
Female
78.6%
Male
Employment by age

The following graph shows the breakdown of all persons working in this occupation in New Brunswick by age group.

Data legend

12.5%
15-24
25.0%
25-34
12.5%
35-44
25.0%
45-54
12.5%
55-64
12.5%
65+
Employment by highest level of education

The following graph shows the breakdown of all persons working in this occupation in New Brunswick by highest level of education achieved.

Data legend

0.0%
No Certificate, Diploma or Degree
46.2%
High School, Diploma or Equivalent
0.0%
Apprenticeship or Trades Certificate or Diploma
30.8%
College or University Below Bachelor Level
23.1%
University - Bachelor Level or Above
Employment by Industry

The following graph shows the industry groups in which the largest shares of persons working in this occupation in New Brunswick are employed. Small percentages for all top three industry groups may suggest employment for this occupation is widely distributed amongst many industry groups.

Data legend

40.0%
Accommodation and food services
20.0%
Transportation and warehousing
13.3%
Retail trade
26.7%
All Other Industries
Employment by Economic Regions

The following graph shows the breakdown of all persons employed in this occupation in New Brunswick by which economic region they reside in.

Data legend

13.30%
Northeast
40.00%
Southeast
26.70%
Southwest
20.00%
Central
0.00%
Northwest
Province of New Brunswick Economic Regions

Economic Regions

The following map displays New Brunswick’s five economic regions. An economic region (ER) is a grouping of counties, created as a standard unit for analysis of regional economic activity across Canada.

Annual Median Salary by Economic Regions

The following graph shows the median salary of all persons employed in this occupation in each of New Brunswick’s five economic regions.

Data legend

N/A
Northeast
$21,803
Southeast
N/A
Southwest
N/A
Central
N/A
Northwest
Province of New Brunswick Economic Regions

Economic Regions

The following map displays New Brunswick’s five economic regions. An economic region (ER) is a grouping of counties, created as a standard unit for analysis of regional economic activity across Canada.

Hourly Median Wages by Economic Regions

The following represents the median hourly wage of all persons employed in this occupation in each of New Brunswick’s five economic regions.

No Data Available
Salary

This following represents the median salary of all persons employed in this occupation compared to the median salary of workers employed in this occupation that work full-time year-round.

All Workers Employed in this Occupation

$15,565

Workers Employed Full-time, Full-year

$29,529

This following represents the median salary of persons employed in this occupation across each of the Atlantic Provinces and nationally.

New Brunswick

$15,565

Newfoundland

$17,386

Prince Edward Island

N/A

Nova Scotia

$18,345

Canada

$21,679
Employment Outlook

The following represents the number of job openings that are expected to occur in this occupation over the next three and ten years respectively, broken down by openings expected to result from growth (“new jobs”) and openings expected to result from attrition (death and retirements).

Three Year Outlook

Total Openings: 3 Year

6
 

New Jobs: 3 Year

0
 

Retirements/Deaths: 3 Year

5
 

Ten Year Outlook

Total Openings: 10 Year

20
 

New Jobs: 10 Year

2
 

Retirements/Deaths: 10 Year

17