Retail sales supervisors

Retail sales supervisors

NOC
6211

Oversee and co-ordinate the activities of retail salespersons, cashiers, retail stock clerks and other sales related personnel.

Quick facts

3 Year Outlook

Fair
Fair

3 Year Job Openings

131
 

Median Hourly Wage

$17.52
$12.25
Low
$26.44
High

Median Salary

$26,004
 

Typically Required

College or apprenticeship

Employed

1,476
 

% Working Full Time

82%
 

% Working Full Year

79%
 
Job details

Full NOC Description

Retail sales supervisors supervise and co-ordinate the activities of workers in the following unit groups: Retail Salespersons (6421), Cashiers (6611), Store Shelf Stockers, Clerks and Order Fillers (6622) and Other Sales Related Occupations (6623). They are employed by stores and other retail businesses, wholesale businesses that sell on a retail basis to the public, rental service establishments and businesses involved in door-to-door soliciting and telemarketing.

Main Duties

Retail sales supervisors perform some or all of the following duties:

  • Supervise and co-ordinate sales staff and cashiers
  • Assign sales workers to duties and prepare work schedules
  • Authorize payments by cheque and the return of merchandise
  • Sell merchandise to customers
  • Resolve problems that arise, such as customer complaints and supply shortages
  • Maintain specified inventory and order merchandise
  • Prepare reports regarding sales volumes, merchandising and personnel matters
  • Hire and train or arrange for the training of new sales staff.

Also Known As

  • department store supervisor
  • head cashier
  • liquor store supervisor
  • produce department supervisor
  • rental service supervisor
  • retail sales route supervisor
  • telemarketing supervisor
Requirements

Employment Requirements

  • Completion of secondary school is usually required.
  • Previous retail sales experience as a retail salesperson or sales clerk, cashier, telemarketer, door-to-door salesperson or rental agent is required.

Provincial Regulation

Not Provincially Regulated

Employment by Sex

The following graph shows the percentage of men and women working in this occupation in New Brunswick.

Data legend

66.1%
Female
33.9%
Male
Employment by age

The following graph shows the breakdown of all persons working in this occupation in New Brunswick by age group.

Data legend

15.1%
15-24
21.1%
25-34
21.5%
35-44
24.4%
45-54
15.8%
55-64
2.1%
65+
Employment by highest level of education

The following graph shows the breakdown of all persons working in this occupation in New Brunswick by highest level of education achieved.

Data legend

9.7%
No Certificate, Diploma or Degree
52.7%
High School, Diploma or Equivalent
3.9%
Apprenticeship or Trades Certificate or Diploma
25.1%
College or University Below Bachelor Level
8.6%
University - Bachelor Level or Above
Employment by Industry

The following graph shows the industry groups in which the largest shares of persons working in this occupation in New Brunswick are employed. Small percentages for all top three industry groups may suggest employment for this occupation is widely distributed amongst many industry groups.

Data legend

80.5%
Retail trade
4.3%
Wholesale trade
3.2%
Manufacturing
12.1%
All Other Industries
Employment by Economic Regions

The following graph shows the breakdown of all persons employed in this occupation in New Brunswick by which economic region they reside in.

Data legend

11.40%
Northeast
35.70%
Southeast
26.80%
Southwest
19.30%
Central
6.80%
Northwest
Province of New Brunswick Economic Regions

Economic Regions

The following map displays New Brunswick’s five economic regions. An economic region (ER) is a grouping of counties, created as a standard unit for analysis of regional economic activity across Canada.

Annual Median Salary by Economic Regions

The following graph shows the median salary of all persons employed in this occupation in each of New Brunswick’s five economic regions.

Data legend

$25,779
Northeast
$27,753
Southeast
$26,953
Southwest
$28,509
Central
$22,847
Northwest
Province of New Brunswick Economic Regions

Economic Regions

The following map displays New Brunswick’s five economic regions. An economic region (ER) is a grouping of counties, created as a standard unit for analysis of regional economic activity across Canada.

Hourly Median Wages by Economic Regions

The following represents the median hourly wage of all persons employed in this occupation in each of New Brunswick’s five economic regions.

Northeast

$15.00
$12.25
Low
$26.44
High

Southeast

$18.00
$12.25
Low
$25.00
High

Southwest

$18.86
$12.00
Low
$26.44
High

Central

$16.77
$11.70
Low
$27.18
High

Northwest

$16.35
$13.00
Low
$25.00
High
Salary

This following represents the median salary of all persons employed in this occupation compared to the median salary of workers employed in this occupation that work full-time year-round.

All Workers Employed in this Occupation

$26,004

Workers Employed Full-time, Full-year

$31,297

This following represents the median salary of persons employed in this occupation across each of the Atlantic Provinces and nationally.

New Brunswick

$26,004

Newfoundland

$26,517

Prince Edward Island

$26,015

Nova Scotia

$24,550

Canada

$29,303
Employment Outlook

The following represents the number of job openings that are expected to occur in this occupation over the next three and ten years respectively, broken down by openings expected to result from growth (“new jobs”) and openings expected to result from attrition (death and retirements).

Three Year Outlook

Total Openings: 3 Year

131
 

New Jobs: 3 Year

0
 

Retirements/Deaths: 3 Year

131
 

Ten Year Outlook

Total Openings: 10 Year

489
 

New Jobs: 10 Year

36
 

Retirements/Deaths: 10 Year

453