Supervisors - general office and administrative support workers

Supervisors - general office and administrative support workers

NOC
1211

- Supervisors, general office and administrative support workers

Oversee and co-ordinate the activities of office support workers, receptionists, data entry clerks and other administrative support staff.

Quick facts

3 Year Outlook

Fair
Fair

3 Year Job Openings

33
 

Median Hourly Wage

$28.00
$20.00
Low
$34.25
High

Median Salary

$57,150
 

Typically Required

College or apprenticeship

Employed

254
 

% Working Full Time

96%
 

% Working Full Year

82%
 
Job details

Full NOC Description

Supervisors in this unit group supervise and co-ordinate the activities of workers in minor groups: General Office Workers (141) and Office Equipment Operators (142). They are employed throughout the public and private sectors.

Main Duties

Supervisors in this unit group perform some or all of the following duties:

  • Co-ordinate, assign and review the work of clerks engaged in the following duties: word processing; record keeping and filing; operating telephones and switchboards; data entry; desktop publishing; and other activities involving general office and administrative skills
  • Establish work schedules and procedures and co-ordinate activities with other work units or departments
  • Resolve work-related problems and prepare and submit progress and other reports
  • Train workers in job duties, safety procedures and company policies
  • Requisition supplies and materials
  • Ensure smooth operation of office equipment and machinery, and arrange for maintenance and repair work
  • May perform the same duties as workers supervised.

Also Known As

  • clerical supervisor
  • data entry supervisor
  • filing clerks supervisor
  • hospital admitting clerks supervisor
  • personnel clerks supervisor
  • records office supervisor
  • registry supervisor
  • switchboard operators supervisor
Requirements

Employment Requirements

  • Completion of secondary school is required.
  • Completion of college courses related to area supervised is usually required.
  • Experience in the occupation supervised is usually required.

Provincial Regulation

Not Provincially Regulated

Employment by Sex

The following graph shows the percentage of men and women working in this occupation in New Brunswick.

Data legend

53.0%
Female
47.0%
Male
Employment by age

The following graph shows the breakdown of all persons working in this occupation in New Brunswick by age group.

Data legend

3.8%
15-24
9.6%
25-34
28.8%
35-44
40.4%
45-54
17.3%
55-64
0.0%
65+
Employment by highest level of education

The following graph shows the breakdown of all persons working in this occupation in New Brunswick by highest level of education achieved.

Data legend

0.0%
No Certificate, Diploma or Degree
32.0%
High School, Diploma or Equivalent
0.0%
Apprenticeship or Trades Certificate or Diploma
38.0%
College or University Below Bachelor Level
30.0%
University - Bachelor Level or Above
Employment by Industry

The following graph shows the industry groups in which the largest shares of persons working in this occupation in New Brunswick are employed. Small percentages for all top three industry groups may suggest employment for this occupation is widely distributed amongst many industry groups.

Data legend

36.5%
Public administration
13.5%
Administrative and support, waste management and remediation services
9.6%
Health care and social assistance
40.4%
All Other Industries
Employment by Economic Regions

The following graph shows the breakdown of all persons employed in this occupation in New Brunswick by which economic region they reside in.

Data legend

16.30%
Northeast
36.70%
Southeast
22.40%
Southwest
16.30%
Central
8.20%
Northwest
Province of New Brunswick Economic Regions

Economic Regions

The following map displays New Brunswick’s five economic regions. An economic region (ER) is a grouping of counties, created as a standard unit for analysis of regional economic activity across Canada.

Annual Median Salary by Economic Regions

The following graph shows the median salary of all persons employed in this occupation in each of New Brunswick’s five economic regions.

Data legend

$66,324
Northeast
$53,449
Southeast
$65,577
Southwest
$47,265
Central
N/A
Northwest
Province of New Brunswick Economic Regions

Economic Regions

The following map displays New Brunswick’s five economic regions. An economic region (ER) is a grouping of counties, created as a standard unit for analysis of regional economic activity across Canada.

Hourly Median Wages by Economic Regions

The following represents the median hourly wage of all persons employed in this occupation in each of New Brunswick’s five economic regions.

No Data Available

Southeast

$28.00
$20.00
Low
$34.25
High
No Data Available
No Data Available
No Data Available
Salary

This following represents the median salary of all persons employed in this occupation compared to the median salary of workers employed in this occupation that work full-time year-round.

All Workers Employed in this Occupation

$57,150

Workers Employed Full-time, Full-year

$60,406

This following represents the median salary of persons employed in this occupation across each of the Atlantic Provinces and nationally.

New Brunswick

$57,150

Newfoundland

$63,556

Prince Edward Island

$53,273

Nova Scotia

$48,294

Canada

$58,968
Employment Outlook

The following represents the number of job openings that are expected to occur in this occupation over the next three and ten years respectively, broken down by openings expected to result from growth (“new jobs”) and openings expected to result from attrition (death and retirements).

Three Year Outlook

Total Openings: 3 Year

33
 

New Jobs: 3 Year

2
 

Retirements/Deaths: 3 Year

31
 

Ten Year Outlook

Total Openings: 10 Year

111
 

New Jobs: 10 Year

5
 

Retirements/Deaths: 10 Year

108