Managers in customer and personal services

Managers in customer and personal services

NOC
0651

- Managers in customer and personal services, n.e.c.

Manage service establishments not elsewhere classified, such as dry cleaning or hairdressing, and schools that provide non-vocational instruction, such as driving, languages, dance, art or cooking.

Quick facts

3 Year Outlook

Fair
Fair

3 Year Job Openings

35
 

Median Hourly Wage

$28.45
$16.00
Low
$57.69
High

Median Salary

$31,471
 

Typically Required

University

Employed

398
 

% Working Full Time

85%
 

% Working Full Year

81%
 
Job details

Full NOC Description

This unit group includes managers of establishments that provide services not elsewhere classified, such as dry cleaning, hairdressing or residential cleaning. This group also includes managers of schools that provide non-vocational instruction in driving, languages, music, dance, art, cooking or fashion.

Main Duties

Managers in this unit group perform some or all of the following duties:

  • Plan, organize, direct, control and evaluate the operations of an establishment providing services such as dry cleaning, hairdressing or residential cleaning, or a school providing non-vocational instruction in driving, languages, music, dance, art, cooking or fashion
  • Establish or implement policies and procedures for staff
  • Plan and control budget and inventory
  • Respond to inquiries or complaints and resolve problems
  • Manage contracts for advertising or marketing strategies
  • Hire, train and supervise staff.

Also Known As

  • barber shop manager
  • car wash manager
  • cooking school manager
  • driving school manager
  • dry cleaning service manager
  • hairdressing salon manager
  • pest control service manager
  • residential cleaning service manager
  • septic tank service manager
  • spa manager
  • window washing service manager
Requirements

Employment Requirements

  • Completion of secondary school is usually required.
  • A college diploma or vocational certificate in the subject of instruction may be required.
  • One to three years of experience in the service being offered are usually required.

Provincial Regulation

Not Provincially Regulated

Employment by Sex

The following graph shows the percentage of men and women working in this occupation in New Brunswick.

Data legend

47.6%
Female
52.4%
Male
Employment by age

The following graph shows the breakdown of all persons working in this occupation in New Brunswick by age group.

Data legend

2.4%
15-24
14.6%
25-34
22.0%
35-44
35.4%
45-54
22.0%
55-64
3.7%
65+
Employment by highest level of education

The following graph shows the breakdown of all persons working in this occupation in New Brunswick by highest level of education achieved.

Data legend

8.5%
No Certificate, Diploma or Degree
34.2%
High School, Diploma or Equivalent
11.0%
Apprenticeship or Trades Certificate or Diploma
24.4%
College or University Below Bachelor Level
22.0%
University - Bachelor Level or Above
Employment by Industry

The following graph shows the industry groups in which the largest shares of persons working in this occupation in New Brunswick are employed. Small percentages for all top three industry groups may suggest employment for this occupation is widely distributed amongst many industry groups.

Data legend

39.0%
Other services (except public administration)
26.0%
Administrative and support, waste management and remediation services
11.7%
Educational services
23.4%
All Other Industries
Employment by Economic Regions

The following graph shows the breakdown of all persons employed in this occupation in New Brunswick by which economic region they reside in.

Data legend

6.10%
Northeast
35.40%
Southeast
25.60%
Southwest
24.40%
Central
8.50%
Northwest
Province of New Brunswick Economic Regions

Economic Regions

The following map displays New Brunswick’s five economic regions. An economic region (ER) is a grouping of counties, created as a standard unit for analysis of regional economic activity across Canada.

Annual Median Salary by Economic Regions

The following graph shows the median salary of all persons employed in this occupation in each of New Brunswick’s five economic regions.

Data legend

N/A
Northeast
$31,299
Southeast
$36,556
Southwest
$30,709
Central
N/A
Northwest
Province of New Brunswick Economic Regions

Economic Regions

The following map displays New Brunswick’s five economic regions. An economic region (ER) is a grouping of counties, created as a standard unit for analysis of regional economic activity across Canada.

Hourly Median Wages by Economic Regions

The following represents the median hourly wage of all persons employed in this occupation in each of New Brunswick’s five economic regions.

No Data Available
Salary

This following represents the median salary of all persons employed in this occupation compared to the median salary of workers employed in this occupation that work full-time year-round.

All Workers Employed in this Occupation

$31,471

Workers Employed Full-time, Full-year

$40,190

This following represents the median salary of persons employed in this occupation across each of the Atlantic Provinces and nationally.

New Brunswick

$31,471

Newfoundland

$31,362

Prince Edward Island

$23,488

Nova Scotia

$25,521

Canada

$29,041
Employment Outlook

The following represents the number of job openings that are expected to occur in this occupation over the next three and ten years respectively, broken down by openings expected to result from growth (“new jobs”) and openings expected to result from attrition (death and retirements).

Three Year Outlook

Total Openings: 3 Year

35
 

New Jobs: 3 Year

4
 

Retirements/Deaths: 3 Year

32
 

Ten Year Outlook

Total Openings: 10 Year

124
 

New Jobs: 10 Year

15
 

Retirements/Deaths: 10 Year

110